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Kids Online Safety

Accessibility Statement for Kids Online Safety

This statement applies to content published on Kids Online Safety.campaign.gov.uk. It does not apply to content on service.gov.uk subdomains or on GOV.UK.


This website is run by the Department for Education (DfE) the campaign aligned to the site is run by Department for Science Innovation and Technology. We want as many people as possible to be able to use this website. For example, you should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Most of our website is accessible, but some parts are not. Below is a summary of the issues we know about and plan to try to fix.

Images

Some decorative images have long descriptions, even though they do not contain important information (this means screen reader users may hear extra content they don’t need).

Headings, page structure and navigation

These issues include:

  • on some pages (including Where to Report Something and Where to Get Support) text looks like a heading but is not coded as one
  • some quiz pages skip heading levels or use them in the wrong order, which can make the page harder to follow
  • some quiz answers are marked as headings by mistake
  • the “On this page” link list is not grouped as a navigation area, which can make it harder for screen reader users to use

Quiz structure and controls

These issues include:

  • on quiz pages, answers are not linked clearly to the question, so screen readers may read answers without the question
  • you cannot adjust text spacing inside the quiz box, even though you can on the rest of the page
  • on some quiz questions (for example Question 1 and Question 5), the tab order does not match the order shown on the screen, which can confuse keyboard users

Page titles

These issues include:

  • some pages do not have clear or accurate page titles
  • the Home page title includes wording that may sound like a progress indicator, which may confuse screen reader users
  • quiz pages do not update the page title when you move between questions or results, so screen reader users may not realise the page has changed

Cookies banner and preferences

These issues include:

  • when the cookies pop‑up appears the first time you visit the site, screen reader users cannot access it because focus moves straight to the main content
  • on Android TalkBack, if you close the Cookie Preferences panel, focus does not go back to the right place, and hidden options can still be reached
  • the button that opens cookie settings is labelled “Open CMP Widget”, which is unclear and may confuse users, especially those using screen readers

Language accessibility

This campaign site is currently only available in English. It was built and designed by the Department for Education (England). Future considerations are being made to widen language accessibility for Welsh speakers.

Feedback and contact information

Tell us if you need information in a different format.

In your message, include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need – for example, plain text, braille, BSL, large print or audio CD

You can request a PDF in an accessible format from its page. Click ‘Request an accessible format’ to contact the organisation that published the document.

You can also view the organisation’s accessible document policy to report any problems or request documents in an alternative format.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

DfE is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with WCAG 2.1 AA. This means some parts do not fully meet the standard. These issues are listed in the sections above.

What we’re doing to improve accessibility

We will continue to monitor and manually test the site to ensure ongoing compliance. 

We are working on fixing the issues listed in this statement. 

This includes:

  • correcting heading markup
  • improving how quiz questions and answers are labelled
  • fixing tab‑order and focus problems
  • improving page titles
  • updating the cookies banner
  • checking all images so decorative ones are not read aloud unnecessarily

Fixes for any identified issues will be prioritised in future updates.

Preparation of this accessibility statement

This statement was prepared on 18/02/2026. It was last reviewed on 18/02/2026.